Privacy Policy

This Privacy Policy applies to information collected through our public website and business inquiry channels. It does not apply to information processed on behalf of our customers under separate contractual agreements, or to third-party websites or services that may be linked from our site. Those parties are governed by their own privacy policies.

The information we collect depends on how you interact with us. We may collect the following categories of personal information:

Information you provide directly. When you submit a business challenge form, request a strategy session, or contact us by email, we may collect your name, company name, industry, email address, phone number, and details about your business needs. Optional fields may include budget range and timeline.

Information collected automatically. When you visit our website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, pages viewed, referring URL, and the date and time of your visit. We use this information to operate, secure, and improve our website.

Communications. If you correspond with us, we may retain the content of those communications and related contact details so we can respond and maintain an accurate record of our relationship with you.

We use personal information for legitimate business purposes, including to:

• Respond to inquiries and evaluate business challenges you submit;
• Communicate with you about potential solutions, products, or services;
• Operate, maintain, and improve our website and user experience;
• Monitor website performance, diagnose technical issues, and protect against fraud, abuse, or security incidents;
• Comply with applicable laws, regulations, and legal process; and
• Enforce our terms and protect the rights, property, and safety of KAMSERA, our users, and others.

We do not sell your personal information. We do not use your information for unrelated marketing without a lawful basis to do so.

We may share personal information in the following circumstances:

• Service providers. We work with trusted third parties that help us host our website, deliver communications, process form submissions, and maintain security and reliability. These providers may access personal information only to perform services on our behalf and are required to protect it appropriately.
• Legal and safety. We may disclose information if we believe it is necessary to comply with law, respond to lawful requests, protect our rights, or investigate fraud or security issues.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate safeguards.

Our website may use cookies and similar technologies that are essential for security, performance, and basic functionality. We do not use advertising cookies or sell browsing activity to third parties. You can control cookies through your browser settings, although disabling certain cookies may affect how the site works.

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to respond to inquiries, manage business relationships, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it where practicable.

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict certain processing, or to object to processing based on legitimate interests. You may also have the right to withdraw consent where processing is based on consent.

To exercise these rights, or to opt out of non-essential communications, contact us using the details below. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.

KAMSERA is based in Nigeria and serves businesses across Africa and beyond. Your information may be processed in Nigeria or in other countries where we or our service providers operate. Where required, we take steps designed to ensure that appropriate safeguards are in place for cross-border transfers.

Our website is intended for business users and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our privacy practices, contact us at chingy@kamsera.com, or write to us at No 7 Jeremiah Useni Street, Saburi, Abuja.